/* ============================================================
   Creatio &co. - Sistema de Satisfacao
   Identidade: Neon #ECFF11 | Grafite #2D2D2D | Off-white #F8F3EF
   Preto #0A0A0A | Orange #FF6B00 | Anton (titulos) / Poppins (corpo)
   Direcao ESCURA COESA: shell e cards escuros, texto off-white nitido.
   ============================================================ */
@import url('https://fonts.googleapis.com/css2?family=Anton&family=Poppins:wght@300;400;500;600;700&display=swap');

:root {
  --neon: #ECFF11;
  --preto: #0A0A0A;
  --offwhite: #F8F3EF;
  --grafite: #2D2D2D;
  --orange: #FF6B00;
  /* Tema escuro - chumbo neutro (levemente frio), sem tom quente/esverdeado */
  --bg: #0E0E10;
  --card: #212124;
  --card2: #2A2A2E;
  --cardline: #3A3A40;
  --ink: #F2F1EA;
  --ink-muted: #9A9A9E;
  /* Bandeiras (versao viva para fundo escuro) */
  --q1: #8DC63F; --q2: #5AA9E6; --q3: #F0A83C; --q4: #E85C58;

  --font-title: 'Anton', 'Arial Narrow', Impact, sans-serif;
  --font-body: 'Poppins', system-ui, -apple-system, sans-serif;
  --radius: 16px;
  --line: var(--cardline);
}

* { box-sizing: border-box; }
body {
  margin: 0; font-family: var(--font-body); color: var(--ink);
  /* Fundo da marca (imagem enviada), sóbrio. Cartoes solidos por cima. */
  background: #070707 url('/assets/brand/fundo-app.jpg') center center / cover no-repeat fixed;
  -webkit-font-smoothing: antialiased;
}
h1, h2 { font-family: var(--font-title); font-weight: 400; letter-spacing: .5px; text-transform: none; margin: 0; color: #fff; line-height: 1.02; }
h1 { font-size: 42px; } h2 { font-size: 26px; }
h3 { font-family: var(--font-body); font-weight: 600; font-size: 16px; margin: 0; color: #fff; }
a { color: inherit; }
.mark { height: .8em; width: auto; vertical-align: -.04em; margin-left: 4px; }
.wrap { color: var(--ink); }
.wrap > h1, .wrap .head-row h1 { color: #fff; }
.wrap .sub, .wrap > p { color: var(--ink-muted); }
.wrap > a { color: var(--ink-muted); text-decoration: none; }
.wrap > a:hover { color: var(--neon); }

/* ---------- Topbar ---------- */
.topbar {
  background: #000; color: var(--ink);
  display: flex; align-items: center; gap: 24px;
  padding: 12px 28px; position: sticky; top: 0; z-index: 20;
  border-bottom: 2px solid var(--neon); box-shadow: 0 6px 24px rgba(0,0,0,.4);
}
.brand-logo { height: 40px; width: auto; display: block; }
.nav { display: flex; gap: 4px; margin-left: auto; flex-wrap: wrap; }
.nav a {
  text-decoration: none; color: #b7b7ac; padding: 8px 14px; border-radius: 10px;
  font-size: 13.5px; font-weight: 500;
}
.nav a:hover { color: #fff; }
.nav a.active { background: var(--neon); color: #111; }

/* ---------- Layout ---------- */
.wrap { max-width: 1140px; margin: 0 auto; padding: 30px 28px 10px; }
.row { display: flex; gap: 18px; flex-wrap: wrap; }
.col { flex: 1 1 320px; }
.head-row { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin-bottom: 22px; flex-wrap: wrap; }
.head-row .sub { margin-top: 8px; }

/* ---------- Cards ---------- */
.card { background: var(--card); border: 1px solid var(--cardline); border-radius: var(--radius); padding: 22px 24px; }
.card h3 { margin-bottom: 16px; }
.eyebrow { font-size: 10.5px; font-weight: 600; letter-spacing: 1.6px; text-transform: uppercase; color: var(--neon); display: block; margin-bottom: 8px; }
.kpi { display: flex; gap: 14px; flex-wrap: wrap; }
.kpi .card { flex: 1 1 160px; padding: 22px 24px; }
.kpi .accent { width: 34px; height: 5px; background: var(--neon); border-radius: 3px; margin-bottom: 14px; }
.kpi .num { font-family: var(--font-title); font-weight: 400; font-size: 40px; line-height: 1; color: #fff; letter-spacing: .5px; }
.kpi .num .u { font-size: 22px; color: var(--ink-muted); }
.kpi .lbl { font-size: 11px; letter-spacing: 1px; text-transform: uppercase; color: var(--ink-muted); font-weight: 600; margin-top: 9px; }

/* ---------- Bandeiras ---------- */
.flag { display: inline-flex; align-items: center; gap: 6px; font-weight: 500; font-size: 12px;
        color: var(--ink); background: transparent; padding: 2px 0; white-space: nowrap; }
.flag svg { width: 13px; height: 14px; flex: none; }
.flag-pill { font-size: 10.5px; font-weight: 700; letter-spacing: .5px; padding: 3px 10px; border-radius: 20px; color: #111; }
.dot { width: 9px; height: 9px; border-radius: 50%; display: inline-block; }

/* ---------- Tabelas ---------- */
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th, td { text-align: left; padding: 11px 10px; border-bottom: 1px solid var(--cardline); vertical-align: middle; color: var(--ink); }
th { font-size: 11px; text-transform: uppercase; letter-spacing: .5px; color: var(--ink-muted); font-weight: 600; }
tbody tr:hover { background: var(--card2); }

/* ---------- Barras de % ---------- */
.bar { background: #33333A; border-radius: 999px; height: 10px; overflow: hidden; }
.bar > span { display: block; height: 100%; background: var(--neon); border-radius: 999px; }
.barline { display: grid; grid-template-columns: 160px 1fr 52px; gap: 12px; align-items: center; margin: 10px 0; }
.barline .v { font-weight: 600; text-align: right; font-variant-numeric: tabular-nums; color: #fff; }
.barline .n { font-size: 13px; color: var(--ink); }

/* ---------- Botoes / inputs ---------- */
.btn { font-family: var(--font-body); font-weight: 600; font-size: 13px; cursor: pointer;
       border: none; border-radius: 999px; padding: 10px 18px; background: var(--neon); color: #111; }
.btn:hover { filter: brightness(1.05); }
.btn.ghost { background: transparent; border: 1.5px solid var(--ink-muted); color: var(--ink); }
.btn.dark { background: #000; color: var(--ink); }
.btn.sm { padding: 6px 13px; font-size: 12px; }
.btn.sm.ghost { border: 1px solid var(--cardline); color: var(--ink-muted); }
input, select, textarea {
  font-family: var(--font-body); font-size: 14px; padding: 10px 12px;
  border: 1.5px solid var(--cardline); border-radius: 10px; background: #1A1A1E; color: var(--ink); width: 100%;
}
input::placeholder, textarea::placeholder { color: #77776c; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--neon); }
select option { color: #111; }
label { font-size: 12px; font-weight: 600; color: var(--ink-muted); display: block; margin: 12px 0 5px; }
.pill-filter { display: inline-flex; background: var(--card2); border-radius: 999px; padding: 3px; gap: 3px; border: 1px solid var(--cardline); }
.pill-filter button { border: none; background: transparent; padding: 6px 14px; border-radius: 999px; cursor: pointer; font-size: 12px; font-weight: 600; color: var(--ink-muted); }
.pill-filter button.on { background: var(--neon); color: #111; }
.tag { font-size: 11px; padding: 3px 9px; border-radius: 999px; background: var(--card2); color: var(--ink); font-weight: 600; }
.muted { color: var(--ink-muted); font-size: 13px; }
.stars { color: var(--neon); letter-spacing: 2px; }

/* ---------- Linhas clicaveis ---------- */
.clickrow { cursor: pointer; }
.clickrow:hover { background: var(--card2); }

/* ---------- Avatares ---------- */
.avatar { width: 40px; height: 40px; border-radius: 11px; object-fit: cover; border: 2px solid var(--neon); flex: none; background: var(--card2); }
.avatar.ph { display: inline-flex; align-items: center; justify-content: center; background: var(--neon);
  color: #111; font-family: var(--font-title); font-weight: 400; }
.avatar.sm { width: 34px; height: 34px; font-size: 15px; border-radius: 9px; }
.avatar.lg { width: 52px; height: 52px; font-size: 22px; border-radius: 13px; }

/* ---------- Ranking ---------- */
.rank-row { display: flex; align-items: center; gap: 14px; padding: 12px 8px; border-bottom: 1px solid var(--cardline); cursor: pointer; border-radius: 10px; }
.rank-row:hover { background: var(--card2); }
.rank-row .pos { width: 26px; text-align: center; font-family: var(--font-title); font-size: 20px; color: var(--ink-muted); }
.rank-row .who { display: flex; flex-direction: column; min-width: 150px; flex: 1 1 auto; }
.rank-row .who b { color: #fff; font-weight: 600; }
.rank-row .who .muted { font-size: 12px; }
.rank-row .pct { font-weight: 600; min-width: 46px; text-align: right; color: #fff; }
.quartil { font-size: 11px; font-weight: 600; padding: 3px 9px; border-radius: 999px; border: 1px solid var(--cardline); }
.quartil.q1 { color: var(--q1); border-color: var(--q1); } .quartil.q2 { color: var(--q2); border-color: var(--q2); }
.quartil.q3 { color: var(--q3); border-color: var(--q3); } .quartil.q4 { color: var(--q4); border-color: var(--q4); }

/* ---------- Perfil ---------- */
.profile-head { display: flex; gap: 22px; align-items: center; flex-wrap: wrap; }
.prof-kpis { display: flex; gap: 26px; margin-top: 14px; flex-wrap: wrap; }
.prof-kpis .pk-num { font-family: var(--font-title); font-weight: 400; font-size: 30px; letter-spacing: .5px; color: #fff; }
.prof-kpis .pk-num.stars { color: var(--neon); font-family: var(--font-body); font-weight: 600; font-size: 20px; }
.prof-kpis .pk-lbl { font-size: 11px; color: var(--ink-muted); margin-top: 2px; text-transform: uppercase; letter-spacing: 1px; }

/* ---------- Emocoes ---------- */
.emo-wrap { display: flex; flex-wrap: wrap; gap: 8px; }
.emo { display: inline-flex; align-items: center; gap: 7px; background: var(--card2); border: 1px solid var(--cardline);
  border-radius: 999px; padding: 5px 12px 5px 6px; font-size: 13px; color: var(--ink); }
.emo img { width: 24px; height: 24px; }
.emo b { font-weight: 600; color: #fff; }
.emo-mini { width: 30px; height: 30px; flex: none; }

/* ---------- Comentarios e feedback ---------- */
.coment { display: flex; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--cardline); }
.coment p { margin: 0 0 4px; font-size: 14px; line-height: 1.45; color: var(--ink); }
.coment .muted { font-size: 12px; }
.fb { background: var(--card2); border-left: 3px solid var(--neon); border-radius: 8px; padding: 11px 14px; margin-bottom: 10px; font-size: 13.5px; line-height: 1.5; color: var(--ink); }

/* ---------- Barra de filtros ---------- */
.filterbar { display: flex; gap: 34px; align-items: center; flex-wrap: wrap; padding: 16px 22px; }
.filterbar .eyebrow { margin-bottom: 7px; }

/* ---------- Assinatura de marca (rodape) ---------- */
.brandfoot { display: flex; justify-content: center; align-items: center; padding: 46px 24px 40px; }
.brandfoot img { height: 48px; width: auto; opacity: .9; }

/* ---------- Grade de clientes ---------- */
.cli-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 16px; }
.cli-card { background: var(--card); border: 1px solid var(--cardline); border-radius: var(--radius); padding: 18px; text-decoration: none;
  color: var(--ink); display: flex; flex-direction: column; gap: 6px; transition: transform .08s, box-shadow .12s, border-color .12s; }
.cli-card:hover { background: var(--card2); border-color: var(--neon); }
.cli-head { display: flex; align-items: flex-start; justify-content: space-between; margin-bottom: 4px; }
.cli-nome { font-weight: 600; font-size: 17px; color: #fff; }
.cli-foot { display: flex; align-items: center; justify-content: space-between; margin-top: 12px; }
.cli-nps { font-family: var(--font-title); font-weight: 400; font-size: 30px; letter-spacing: .5px; color: #fff; }
.cli-nps-lbl { font-size: 10px; text-transform: uppercase; letter-spacing: 1px; color: var(--ink-muted); margin-left: 6px; font-weight: 600; }
.cli-emo { width: 34px; height: 34px; }

/* ============================================================
   Ambiente de PREENCHIMENTO (cliente) - grafite/neon
   ============================================================ */
.fill-body {
  background: linear-gradient(rgba(10,10,10,.74), rgba(10,10,10,.88)),
              url('/assets/brand/fundo-escuro.jpg') center/cover fixed no-repeat;
  color: var(--offwhite); min-height: 100vh;
}
.fill-head { padding: 40px 24px 24px; text-align: center; }
.fill-head .brand-logo { height: 52px; margin: 0 auto; }
.fill-head p { color: #b9b9ad; max-width: 560px; margin: 14px auto 0; font-size: 14px; }
.fill-wrap { max-width: 720px; margin: 0 auto; padding: 0 24px 80px; }
.block { background: #161616; border: 1px solid #262626; border-radius: 18px; padding: 24px; margin-bottom: 20px; }
.block .meta { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 6px; }
.block .meta .tag { background: #232323; color: var(--neon); }
.pilar-title { font-family: var(--font-title); text-transform: uppercase; color: var(--neon);
               font-size: 16px; letter-spacing: 1px; margin: 22px 0 4px; }
.q { border-top: 1px solid #232323; padding: 16px 0; }
.q p { margin: 0 0 12px; font-size: 15px; }
.starpick { display: flex; gap: 8px; margin-bottom: 10px; }
.starpick .s { font-size: 30px; cursor: pointer; color: #3a3a3a; transition: color .1s; user-select: none; }
.starpick .s.on { color: var(--neon); }
.fill-body textarea { background: #101010; border-color: #2a2a2a; color: var(--offwhite); }
.fill-body label { color: #8a8a80; }
.fill-cta { text-align: center; margin-top: 24px; }
.fill-body .btn { padding: 14px 40px; font-size: 15px; }
.done { text-align: center; padding: 80px 24px; }
.done .big { font-family: var(--font-title); font-size: 44px; color: var(--neon); text-transform: uppercase; }
.done p { color: #b9b9ad; }
.done .frase-lockup { max-width: 260px; opacity: .9; margin: 26px auto 0; display: block; }

/* Tema claro do preenchimento */
.fill-body.tema-claro {
  background: linear-gradient(rgba(248,243,239,.32), rgba(248,243,239,.58)),
              url('/assets/brand/fundo-claro.jpg') center/cover fixed no-repeat;
  color: var(--preto);
}
.tema-claro .fill-head p { color: #4a4a44; }
.tema-claro .block { background: #fff; border-color: #E4E0D8; }
.tema-claro .block .meta .tag { background: #F0ECE4; color: var(--grafite); }
.tema-claro .pilar-title { color: var(--preto); }
.tema-claro .q { border-top-color: #EDE9E1; }
.tema-claro .q p { color: var(--grafite); }
.tema-claro .starpick .s { color: #D9D5CD; }
.tema-claro .starpick .s.on { color: var(--grafite); }
.tema-claro textarea { background: #FBFAF6; border-color: #E4E0D8; color: var(--grafite); }
.tema-claro label { color: #7a7a70; }
.tema-claro .done .big { color: var(--preto); }
.tema-claro .done p { color: #4a4a44; }

/* ============================================================
   Relatorio do cliente (documento de impressao - CLARO)
   ============================================================ */
.report-body { background: #E9E6DE; color: var(--grafite); }
.report-shell { max-width: 820px; margin: 0 auto; padding: 24px 20px 60px; }
.rel-actions { display: flex; gap: 10px; margin-bottom: 18px; }
.rel-doc { background: #fff; border: 1px solid #E4E2D9; border-radius: 16px; overflow: hidden; box-shadow: 0 8px 30px rgba(45,45,45,.12); }
.rel-head { background: var(--preto); color: var(--offwhite); padding: 40px 44px 34px; border-bottom: 3px solid var(--neon); }
.rel-brand { display: flex; align-items: center; gap: 10px; font-weight: 600; letter-spacing: .3px; font-size: 15px; color: #fff; }
.rel-logo { height: 30px; width: auto; }
.rel-kicker { text-transform: uppercase; letter-spacing: 2px; font-size: 11px; color: var(--neon); margin-top: 22px; }
.rel-title { font-family: var(--font-title); font-weight: 400; font-size: 44px; color: #fff; margin-top: 8px; line-height: 1; letter-spacing: .5px; }
.rel-meta { color: #b9b9ad; font-size: 13px; margin-top: 12px; }
.rel-summary { display: flex; gap: 20px; padding: 30px 44px; border-bottom: 1px solid #E4E2D9; flex-wrap: wrap; }
.rel-metric { flex: 1 1 200px; display: flex; flex-direction: column; align-items: flex-start; gap: 6px; }
.rel-metric-num { font-family: var(--font-title); font-weight: 400; font-size: 46px; letter-spacing: .5px; line-height: 1; color: var(--grafite); }
.rel-emo { width: 54px; height: 54px; }
.rel-metric-lbl { font-size: 12px; text-transform: uppercase; letter-spacing: 1px; color: #a6a69a; font-weight: 600; }
.rel-delta.up { color: #4f8a1f; } .rel-delta.down { color: #c0403c; }
.rel-doc section { padding: 28px 44px; border-bottom: 1px solid #E4E2D9; }
.rel-h2 { font-family: var(--font-title); font-weight: 400; font-size: 26px; letter-spacing: .3px; margin: 2px 0 18px; color: var(--grafite); }
.rel-ind { margin-bottom: 16px; }
.rel-ind-top { display: flex; justify-content: space-between; align-items: baseline; margin-bottom: 7px; }
.rel-ind-nome { font-weight: 600; }
.rel-ind-pct { font-variant-numeric: tabular-nums; font-weight: 600; }
.rel-ind-meta { color: #a6a69a; font-weight: 400; font-size: 12px; }
.rel-bar { height: 10px; background: #EEEDE4; border-radius: 6px; overflow: hidden; }
.rel-bar span { display: block; height: 100%; background: linear-gradient(90deg, var(--grafite), #6a6a60); }
.rel-ganho { margin-top: 14px; font-size: 15px; color: var(--grafite); }
.rel-ganho b { background: linear-gradient(transparent 60%, rgba(236,255,17,.6) 0); padding: 0 2px; }
.rel-edit { min-height: 90px; border: 1px dashed #cfcdc2; border-radius: 10px; padding: 14px; font-size: 14px; line-height: 1.6; outline: none; color: var(--grafite); }
.rel-edit.empty::before { content: attr(data-ph); color: #b7b7ad; }
.rel-foot { display: flex; justify-content: space-between; align-items: center; padding: 22px 44px; border-bottom: none; }
.rel-foot img { height: 28px; opacity: .9; }
.rel-foot-neon { color: #8a8a80; font-weight: 500; padding-left: 12px; border-left: 2px solid var(--neon); }

@media print {
  .report-body { background: #fff; }
  .rel-actions { display: none; }
  .rel-doc { border: none; box-shadow: none; border-radius: 0; }
  .report-shell { padding: 0; max-width: none; }
  @page { margin: 12mm; }
}

/* ---------- Chips de filtro (multi-selecao) ---------- */
.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip { border: 1px solid var(--cardline); background: var(--card2); color: var(--ink); border-radius: 999px;
  padding: 6px 12px; font-size: 12.5px; font-weight: 500; cursor: pointer; display: inline-flex; align-items: center; }
.chip:hover { border-color: #4a4a40; }
.chip.on { background: var(--neon); color: #111; border-color: var(--neon); }
#painelFiltros { margin-top: 14px; }

/* ---------- Faixa por nota (badge) ---------- */
.faixa { font-size: 11px; font-weight: 700; letter-spacing: .5px; padding: 3px 10px; border-radius: 999px; border: 1.5px solid; white-space: nowrap; }

/* ---------- Indicadores de sucesso (perfil do cliente) ---------- */
.ind-row { border: 1px solid var(--cardline); border-radius: 12px; padding: 14px; margin-bottom: 12px; background: var(--card2); }
.ind-head { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.ind-head b { color: #fff; }
.ind-nums { display: flex; gap: 18px; flex-wrap: wrap; margin-top: 8px; font-size: 13px; }
.ind-nums b { color: #fff; }
.ind-medir { display: flex; gap: 8px; margin-top: 10px; flex-wrap: wrap; }
.ind-add { border-top: 1px solid var(--cardline); padding-top: 14px; margin-top: 4px; }
.ind-fechar { display: flex; align-items: center; gap: 12px; margin-top: 16px; flex-wrap: wrap; }
.lnk-x { margin-left: auto; background: none; border: none; color: var(--ink-muted); cursor: pointer; font-size: 12px; text-decoration: underline; }
.lnk-x:hover { color: var(--q4); }
/* ---------- Página Indicadores (agrupada por cliente) ---------- */
.ind-cli-card { background: var(--card); border: 1px solid var(--cardline); border-radius: var(--radius); padding: 20px 22px; margin-bottom: 16px; }
.ind-cli-head { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; }
.ind-line { display: grid; grid-template-columns: 1fr 90px 1fr 60px; gap: 12px; align-items: center; padding: 9px 0; border-top: 1px solid var(--cardline); font-size: 13.5px; }
.ind-line:first-child { border-top: none; }
.ind-line .meta { color: var(--ink-muted); font-size: 12px; }

/* ---------- Menu de relatórios ---------- */
.rel-item { display: block; width: 100%; text-align: left; background: none; border: none; color: var(--ink);
  padding: 8px 10px; border-radius: 8px; cursor: pointer; font-size: 13.5px; font-weight: 500; margin: 2px 0; }
.rel-item:hover { background: var(--card2); }
.rel-item.on { background: var(--neon); color: #111; font-weight: 600; }

/* ---------- Leitura ao longo do tempo (dashboard) ---------- */
.evo-leitura { margin-top: 14px; border-top: 1px solid var(--cardline); padding-top: 12px; }
.evo-linha { display: flex; justify-content: space-between; padding: 5px 0; font-size: 13px; }
.evo-linha span { color: var(--ink-muted); }
.evo-linha b { color: #fff; }

/* ---------- Tabela em documento claro ---------- */
.doc-tbl { width: 100%; border-collapse: collapse; font-size: 13.5px; margin-top: 6px; }
.doc-tbl th, .doc-tbl td { text-align: left; padding: 9px 8px; border-bottom: 1px solid #E4E2D9; color: var(--grafite); vertical-align: middle; }
.doc-tbl th { font-size: 11px; text-transform: uppercase; letter-spacing: .4px; color: #8a8a80; font-weight: 600; }
.doc-tbl b { color: #1d1d1a; }

/* ---------- Recortador de imagem ---------- */
.cropper-ov { position: fixed; inset: 0; background: rgba(0,0,0,.82); display: flex; align-items: center; justify-content: center; z-index: 100; }
.cropper-box { background: var(--card); border: 1px solid var(--cardline); border-radius: 16px; padding: 22px; width: 340px; max-width: 92vw; }
.cropper-title { font-weight: 600; color: #fff; margin-bottom: 14px; }
.cropper-view { width: 280px; height: 280px; max-width: 100%; border-radius: 14px; overflow: hidden; border: 2px solid var(--neon); margin: 0 auto; }
.cropper-cv { display: block; cursor: grab; touch-action: none; }
.cropper-cv:active { cursor: grabbing; }
.cropper-row { display: flex; align-items: center; gap: 10px; margin: 16px 0 4px; font-size: 13px; color: var(--ink-muted); }
.cropper-row input[type=range] { flex: 1; accent-color: var(--neon); }
.cropper-actions { display: flex; justify-content: flex-end; gap: 10px; margin-top: 14px; }

/* ---------- Organograma ---------- */
.org-wrap { overflow-x: auto; padding: 8px 0 30px; }
.org { display: inline-block; min-width: 100%; text-align: center; white-space: nowrap; }
.org ul { display: flex; justify-content: center; padding-top: 22px; position: relative; margin: 0; list-style: none; }
.org li { position: relative; padding: 22px 10px 0; }
.org ul ul::before { content: ''; position: absolute; top: 0; left: 50%; border-left: 1px solid var(--cardline); width: 0; height: 22px; }
.org li::before, .org li::after { content: ''; position: absolute; top: 0; right: 50%; border-top: 1px solid var(--cardline); width: 50%; height: 22px; }
.org li::after { right: auto; left: 50%; border-left: 1px solid var(--cardline); }
.org li:only-child::before, .org li:only-child::after { display: none; }
.org li:only-child { padding-top: 22px; }
.org li:first-child::before, .org li:last-child::after { border: 0 none; }
.org li:last-child::before { border-right: 1px solid var(--cardline); border-radius: 0 6px 0 0; }
.org li:first-child::after { border-radius: 6px 0 0 0; }
.org > ul > li { padding-top: 0; }
.org > ul > li::before, .org > ul > li::after { display: none; }
.org-node { display: inline-block; background: var(--card); border: 1px solid var(--cardline); border-radius: 12px;
  padding: 11px 16px; min-width: 130px; cursor: pointer; transition: border-color .12s; text-align: center; vertical-align: top; }
.org-node:hover { border-color: var(--neon); }
.org-tit { font-weight: 700; color: #fff; font-size: 13.5px; letter-spacing: .2px; }
.org-cargo { font-size: 10.5px; color: var(--ink-muted); text-transform: uppercase; letter-spacing: .4px; margin-top: 2px; }
.org-pessoa { font-size: 12.5px; color: var(--ink); margin-top: 5px; }
.org-node.cam-diretoria { border-top: 2px solid var(--neon); }
.org-vazio { border-style: dashed; }
.org-vazio .org-pessoa { color: var(--ink-muted); font-style: italic; }

/* ---------- Comparação de líderes e painel de responsabilidade ---------- */
.lider-grid { display: flex; flex-direction: column; gap: 8px; }
.lider-card { display: flex; align-items: center; gap: 14px; background: var(--card2); border: 1px solid var(--cardline); border-radius: 12px; padding: 12px 16px; }
.lider-pos { font-family: var(--font-title); font-size: 20px; color: var(--ink-muted); min-width: 30px; }
.lider-nome { font-weight: 700; color: #fff; }
.lider-nps { font-family: var(--font-title); font-size: 24px; }
.op-resp { max-height: 190px; overflow-y: auto; border: 1px solid var(--cardline); border-radius: 10px; padding: 8px 10px; background: #1A1A1E; }
.op-check { display: flex; align-items: center; gap: 8px; padding: 4px 0; font-size: 13px; cursor: pointer; }
.op-check input { accent-color: var(--neon); }

/* ---------- Indicador de escopo (Solicitação 001) ---------- */
.escopo-chip { margin-left: auto; align-self: center; font-size: 12px; color: var(--ink-muted);
  border: 1px solid var(--cardline); border-radius: 999px; padding: 4px 12px; white-space: nowrap; }
.escopo-chip::before { content: ''; display: inline-block; width: 6px; height: 6px; border-radius: 50%;
  background: var(--neon); margin-right: 7px; vertical-align: middle; }

/* ---------- Acesso (Solicitação 003) ---------- */
.user-chip { align-self: center; font-size: 12px; color: var(--ink); border: 1px solid var(--cardline); border-radius: 999px; padding: 4px 12px; white-space: nowrap; margin-left: 10px; }
.topbar .sair { align-self: center; margin-left: 8px; }
.fin-restrito { font-size: 13px; color: var(--ink-muted); border: 1px dashed var(--cardline); border-radius: 8px; padding: 8px 12px; font-style: italic; }
.login-body { min-height: 100vh; display: flex; align-items: center; justify-content: center; margin: 0;
  background: #070707 url('/assets/brand/fundo-app.jpg') center/cover fixed; }
.login-card { background: var(--card); border: 1px solid var(--cardline); border-radius: 18px; padding: 40px 34px;
  width: 340px; max-width: 90vw; display: flex; flex-direction: column; gap: 12px; box-shadow: 0 24px 60px rgba(0,0,0,.5); }
.login-logo { height: 34px; width: auto; align-self: flex-start; margin-bottom: 6px; }
.login-card h1 { margin: 0 0 8px; font-size: 22px; }
.login-card input { background: #1A1A1E; border: 1px solid var(--cardline); border-radius: 10px; color: var(--ink);
  padding: 12px 14px; font-size: 15px; width: 100%; box-sizing: border-box; }
.login-card input:focus { outline: none; border-color: var(--neon); }
.login-card .btn { margin-top: 6px; justify-content: center; }
.login-erro { color: var(--q4); font-size: 13px; min-height: 18px; }

/* ---------- Portas de entrada (Solicitação 004, esqueleto em construção) ---------- */
.porta-body { margin: 0; min-height: 100vh; display: flex; align-items: center; justify-content: center;
  background: var(--porta-cor); color: var(--porta-tinta); font-family: 'Poppins', system-ui, sans-serif; }
.porta-card { text-align: center; padding: 40px; max-width: 520px; }
.porta-selo { display: inline-block; text-transform: uppercase; letter-spacing: .18em; font-size: 12px;
  border: 1px solid var(--porta-tinta); border-radius: 999px; padding: 5px 14px; opacity: .8; margin-bottom: 22px; }
.porta-nome { font-family: 'Anton', Impact, sans-serif; font-size: clamp(38px, 8vw, 72px); line-height: 1; margin: 0 0 10px; }
.porta-aud { font-weight: 600; opacity: .85; margin: 0 0 18px; }
.porta-nota { opacity: .75; font-size: 15px; line-height: 1.5; margin: 0; }

/* ---------- Solicitação 005: portfólio, produto/contrato de primeira classe ---------- */
.pf-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 12px; }
.pf-card { display: flex; flex-direction: column; gap: 6px; padding: 16px; border: 1px solid var(--cardline);
  border-radius: 14px; text-decoration: none; color: inherit; transition: border-color .15s, transform .15s; }
.pf-card:hover { border-color: var(--neon); transform: translateY(-2px); }
.pf-card b { font-size: 15px; }
.pf-meta { font-size: 12px; color: var(--ink-muted); }
.tbl { width: 100%; border-collapse: collapse; font-size: 14px; }
.tbl th { text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .08em; color: var(--ink-muted);
  padding: 8px 10px; border-bottom: 1px solid var(--cardline); }
.tbl td { padding: 10px; border-bottom: 1px solid var(--cardline); }
.tbl td.num { text-align: right; }
.tbl.mini td { padding: 6px 8px; }
.tbl tr.lk { cursor: pointer; } .tbl tr.lk:hover td { background: rgba(236,255,17,.06); }
.reservado { border: 1px dashed var(--cardline); border-radius: 12px; padding: 18px; opacity: .82; }
.reservado-selo { display: inline-block; text-transform: uppercase; letter-spacing: .12em; font-size: 10px;
  border: 1px solid var(--cardline); border-radius: 999px; padding: 3px 9px; color: var(--ink-muted); margin-bottom: 10px; }
.reservado b { display: block; margin-bottom: 4px; }
.reservado p { margin: 0; color: var(--ink-muted); font-size: 13px; line-height: 1.5; }
.kpi-inline { display: flex; flex-direction: column; align-items: flex-end; }
.kpi-num { font-family: 'Anton', Impact, sans-serif; font-size: 40px; line-height: 1; color: var(--neon); }
.kpi-lbl { font-size: 12px; color: var(--ink-muted); }
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--cardline); margin-bottom: 16px; flex-wrap: wrap; }
.tab { background: none; border: none; border-bottom: 2px solid transparent; padding: 10px 14px; cursor: pointer;
  font: inherit; color: var(--ink-muted); }
.tab.on { color: inherit; border-bottom-color: var(--neon); font-weight: 600; }
.tab:disabled { cursor: default; opacity: .5; }
.tab em { font-style: normal; font-size: 9px; text-transform: uppercase; letter-spacing: .1em; opacity: .7; margin-left: 4px; }

/* ---------- Solicitação 006: chamados + chat ---------- */
.kpi-card { display: flex; flex-direction: column; gap: 4px; }
.tag { display: inline-block; font-size: 11px; padding: 2px 9px; border-radius: 999px; background: #2a2a2a; color: var(--ink-muted); }
.tag.on { background: rgba(56,211,159,.18); color: #38d39f; }
.tag.off { background: rgba(226,59,59,.18); color: #e23b3b; }
.tag.mini { font-size: 10px; padding: 1px 6px; }
.lbl { display: block; font-size: 12px; color: var(--ink-muted); margin: 6px 0 4px; }
textarea, select, input { width: 100%; background: #1a1a1a; border: 1px solid var(--cardline); color: inherit;
  border-radius: 8px; padding: 9px 11px; font: inherit; }
.chat-log { max-height: 320px; overflow-y: auto; display: flex; flex-direction: column; gap: 10px; margin: 8px 0 12px; }
.chat-msg { border: 1px solid var(--cardline); border-radius: 10px; padding: 10px 12px; }
.chat-msg p { margin: 4px 0 6px; }
.chat-vira { background: none; border: none; color: var(--neon); font-size: 11px; cursor: pointer; padding: 0; text-decoration: underline; }
.chat-input { display: flex; gap: 8px; }
.chat-input input { flex: 1; }

/* ---------- Solicitação 006 revisado: widget de canto, Caixa de Entrada ---------- */
.tag.mid { background: rgba(236,255,17,.16); color: var(--neon); }
.inbox-chip { position: relative; text-decoration: none; color: inherit; border: 1px solid var(--cardline);
  border-radius: 999px; padding: 6px 14px; font-size: 13px; margin-left: 8px; }
.inbox-chip:hover { border-color: var(--neon); }
.inbox-badge { position: absolute; top: -6px; right: -6px; background: var(--neon); color: #111;
  border-radius: 999px; min-width: 18px; height: 18px; font-size: 11px; font-weight: 700; display: inline-flex;
  align-items: center; justify-content: center; padding: 0 5px; }
.inbox-item { display: flex; justify-content: space-between; align-items: center; gap: 12px;
  padding: 12px 0; border-bottom: 1px solid var(--cardline); }
.inbox-item.unread { background: rgba(236,255,17,.05); margin: 0 -12px; padding: 12px; border-radius: 8px; cursor: pointer; }
/* widget flutuante */
.chat-widget { position: fixed; bottom: 22px; right: 22px; z-index: 900; }
.cw-fab { width: 58px; height: 58px; border-radius: 50%; border: none; cursor: pointer;
  background: var(--neon); color: #111; font-weight: 700; box-shadow: 0 6px 22px rgba(0,0,0,.4); font-size: 12px; }
.cw-fab:hover { transform: translateY(-2px); }
.cw-panel { position: absolute; bottom: 70px; right: 0; width: 340px; max-height: 70vh; overflow-y: auto;
  background: #161616; border: 1px solid var(--cardline); border-radius: 16px; box-shadow: 0 10px 40px rgba(0,0,0,.5);
  display: none; }
.cw-panel.on { display: block; }
.cw-head { display: flex; justify-content: space-between; align-items: center; padding: 14px 16px;
  border-bottom: 1px solid var(--cardline); }
.cw-x { background: none; border: none; color: var(--ink-muted); font-size: 22px; cursor: pointer; line-height: 1; }
.cw-body { padding: 14px 16px; }
.cw-step { font-size: 12px; text-transform: uppercase; letter-spacing: .08em; color: var(--ink-muted); margin: 4px 0 10px; }
.cw-people { display: flex; flex-direction: column; gap: 4px; }
.cw-person { display: flex; align-items: center; gap: 10px; background: none; border: none; cursor: pointer;
  padding: 8px; border-radius: 10px; text-align: left; color: inherit; font: inherit; }
.cw-person:hover { background: rgba(255,255,255,.05); }
.cw-person span { display: flex; flex-direction: column; font-size: 14px; }
.cw-person em { font-style: normal; font-size: 11px; color: var(--ink-muted); }
.cw-av { width: 34px; height: 34px; border-radius: 50%; object-fit: cover; }
.cw-to { display: flex; align-items: center; gap: 8px; margin-bottom: 12px; }
.cw-types { display: flex; flex-wrap: wrap; gap: 6px; }
.cw-types .chip { cursor: pointer; }
.cw-compose textarea { margin-bottom: 10px; }
.cw-bubbles { display: flex; flex-direction: column; gap: 8px; }
.cw-bubble { padding: 10px 12px; border-radius: 12px; font-size: 14px; }
.cw-bubble.me { background: rgba(236,255,17,.14); align-self: flex-end; max-width: 85%; }
.cw-bubble .cw-meta { display: block; font-size: 11px; color: var(--ink-muted); margin-top: 4px; }
.cw-sent { font-size: 13px; color: var(--ink-muted); }

/* ---------- Direcionamento 007: Pauta + dashboard por papel ---------- */
.pauta-grid { display: grid; grid-template-columns: 1.6fr 1fr; gap: 20px; align-items: start; }
.pauta-side .card { position: sticky; top: 20px; }
.pauta-sec .eyebrow { display: block; margin-bottom: 8px; }
.pauta-item { display: flex; align-items: center; gap: 10px; padding: 9px 0; border-bottom: 1px solid var(--cardline); font-size: 14px; }
.pauta-item:last-child { border-bottom: none; }
.pauta-check { width: 14px; height: 14px; border-radius: 4px; border: 2px solid var(--ink-muted); flex-shrink: 0; }
.pauta-check.on { background: var(--neon); border-color: var(--neon); }
.pauta-hora { font-weight: 700; font-size: 13px; width: 44px; flex-shrink: 0; color: var(--neon); }
.pauta-meta { margin-left: auto; font-size: 12px; color: var(--ink-muted); }
.pauta-meta.late { color: #e23b3b; }
.time-pessoa { border: 1px solid var(--cardline); border-radius: 12px; padding: 14px; margin-bottom: 12px; }
.time-cab { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
@media (max-width: 900px) { .pauta-grid { grid-template-columns: 1fr; } }
/* gate no widget de canto */
.cw-dot { position: absolute; top: 8px; right: 8px; width: 12px; height: 12px; border-radius: 50%; background: #e23b3b; border: 2px solid #161616; }
.cw-fab { position: relative; }
.cw-gate-item { border: 1px solid var(--neon); border-radius: 10px; padding: 10px 12px; margin-top: 8px; }